FAQs
Questions we are asked most
Answers reflect what the product does today and the approved business position.
What is AiHxM?
AiHxM is a cloud HR, payroll and attendance platform built for Pakistani businesses. It connects employee records, leave, attendance, payroll, recruitment, performance and more in one system, and your own team can configure it.
What does AiHxM manage?
The employee record from hire to exit, leave and attendance, payroll and tax, approvals, organisation structure, recruitment, performance and talent, learning, expenses and travel, onboarding and offboarding, surveys, recognition, the HR help desk, documents and assets, plus reports and a configuration centre.
Which HR modules are available?
Every module on the product pages is built. Each capability carries a status: available, needs your setup, partly built or upcoming. The status labels on the product pages are the definitive answer.
How does payroll processing work?
A six-step monthly run: prepare, calculate, review, approve, finalise, then pay and post. Variance checks flag unusual changes before approval, and every payslip keeps its calculation.
Does AiHxM support Pakistan income tax?
Yes. Salary tax is calculated by tax year (July to June) using the slabs your company enters, with a cumulative method, tax profiles and exemptions. Rates are maintained by you with your accountant because they change.
How does EOBI configuration work?
You enter the current EOBI wage base and rates as settings with an effective date. AiHxM then calculates the employee and employer amounts and reports them from finalised payslips. It does not file with EOBI.
Can businesses configure their own workflows?
Yes. Start from one of 15 workflow templates and edit the steps, approvers, comment rules and fallback approvers.
Can employees view payslips?
Yes. Once payslips are published, employees see them in self-service, on the web or the installable phone app.
Can managers approve leave?
Yes. Managers get an approvals inbox with the balance and team calendar in view, and can delegate while away.
Does AiHxM support attendance devices?
Yes. Devices can send punches to a secured intake with a rotating device key. The devices and their setup are on the customer's side, so this needs setup.
Can multiple locations be managed?
Yes. Locations can have their own holiday calendars, and employee groups can apply different policies.
How is company data isolated?
Each company's data is separated at the database level, so one company's records cannot be read by another. Access inside a company is controlled by roles and data scope.
Can employee data be imported?
Yes. Bulk import accepts a spreadsheet and checks each row. Data migration from older systems is also available as a service.
How can a company request a demo?
Use the Book a Demo form. It stores your request and the AiHxM team follows up with you.
What implementation services are available?
Implementation, payroll setup, data migration, consulting, integration, training and support are offered as services. Scope and fees are agreed per engagement.
How does pricing work?
Pricing is not published. Contact us for a personalised quote based on your employees, modules and the services you want.
Still have a question?
Ask us in a demo, or send a message.