Services · Support

Help when you need it, during and after go-live

Support covers questions about using the platform, help with configuration and assistance during implementation. The arrangements for each customer are agreed with them.

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What this covers

Activities in this service

  • Platform Support
  • Implementation Support
  • Technical Assistance
  • Configuration Assistance
  • Product Training

How it runs

Typical stages

  1. 1
    AskRaise a question.
  2. 2
    DiagnoseWe look into it.
  3. 3
    ResolveA fix or an explanation.
  4. 4
    LearnImprove your setup.

Related

Related product areas

HRMS Implementation

Set up AiHxM around your organisation.

Learn more

Training

Training for HR, payroll, managers and employees.

Learn more

Configuration Center

Configure AiHxM around the way your business works.

Learn more

Talk to us about this service

Tell us about your organisation and what you want to achieve.

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